Reports to the CEO and Executive Director, the Director of Family Support will set and guide the strategy for all direct family support efforts and case management.

Responsible for a wide variety of finance-related tasks that are primarily associated with preparing financial records. These tasks oftentimes include computing taxes and preparing tax returns, organizing and maintaining financial records, and ensuring statements are accurate 

Case Managers will assist families in locating medical care at their duty station. Will guide families when that care is not available and mentors families new to EFMP as they work through securing providers for a new diagnosis.

Branch Advisors will be representative of each branch, including lived experiences as both officer and enlisted. Branch Advisors will assist with consulting on branch-specific case management cases, consulting with peer-to-peer support group moderators, and advising the Executive Team on matters that directly affect the families they represent.

The EFM journalist will work with the EFM team to create content that can be shared to elevate EFMP families’ voices. As the EFM journalist you will assist the Director of Communications with creating content that is pitched to news organizations.

The HIPAA (Health Insurance Portability and Accountability Act) Coordinator will be responsible for ensuring that protected health information (PHI) received by Exceptional Families of the Military remains confidential. The HIPAA Coordinator will also handle complaints regarding potential violations of the Health Insurance Portability and Accountability Act (HIPAA). 

 Support Group Moderators help us keep our peer-to-peer support groups running. Reporting to the Director of Social Media support group moderators will monitor groups for misinformation, conflict and requests for assistance utlizing the guide provided. 

Description coming soon...

We would never want to turn away a volunteer that seeks to assist our exceptional families.