Reports to the CEO and Executive Director, the COO will oversee day-to-day current business functions, plan changes and updates to day-to-day operations and collaborate with other executive staff to set and meet business objectives.
Reporting to the CEO and Executive Director of Exceptional Families of the Military, the Program, and Volunteer Director will lead all internal operations within the directorate.
Reports to the CEO and Executive Director, the Director of Family Support will set and guide the strategy for all direct family support efforts and case management.
Constantly evaluate website performance by checking metrics such as loading time and memory consumption. Going beyond the technical aspects, they also assess user feedback, effectiveness, and traffic, even exploring marketing techniques such as newsletters and SEO to draw more users into the website. Update webpages to add content or tweak the layout. For large-scale changes such as expanding the website, create new web pages based on wireframes. Contribute to the development of a website’s structure. They set basic standards for both graphics and content, checking for quality before uploading components.
Responsible for a wide variety of finance-related tasks that are primarily associated with preparing financial records. These tasks oftentimes include computing taxes and preparing tax returns, organizing and maintaining financial records, and ensuring statements are accurate
Case Managers will assist families in locating medical care at their duty station. Will guide families when that care is not available and mentors families new to EFMP as they work through securing providers for a new diagnosis.
Branch Specialists will be representative of each branch, including lived experiences as both officer and enlisted. Branch Specialists will assist with consulting on branch-specific case management cases, consulting with online support group moderators, and advising the Executive Team on matters that directly affect the families they represent.
Support Group Moderators help us keep our peer-to-peer support groups running. Reporting to the Director of Social Media support group moderators will monitor groups for misinformation, conflict and requests for assistance utlizing the guide provided.
We would never want to turn away a volunteer that seeks to assist our exceptional families.
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